![]() ![]() In addition, it was reported that last year a typical American family must spend an additional $435 due just to the increase in shoplifting. Loss prevention calls these thefts “external shrinkage,” though it remains, plain and simple, shoplifting. Some security experts say that theft these days is five times more likely to be at self-checkout stands. Grocery companies aim to give their customers what they want and need, but once they start taking advantage of such conveniences as stealing at self-checkout stands are where they draw the line. The beginning release of self-checkout stands for excited customers and continues to satisfy their shopping needs while turning an average grocery day into the ultimate grocery shopping experience. However, a couple of months later prosecutors find that the same men using the methods mentioned earlier to steal $10,000 worth of merchandise from Home Depot. In New Jersey, five men were arrested for using such tricks in multiple grocery thefts but pleaded not guilty. Another name for this maneuver is called the “banana trick.” Just imagine a thief holding up a grouping of bananas near the scanner while passing an expensive ham around and into a shopping bag. The other method is called the “weight abuse” where the customer for instance tricks the scanner by placing an expensive heavy item while using a price code for a much cheaper item in place of the costlier produce. Both items must weigh about the same, so it doesn’t alert the scanning system. “The switcheroo” is when a cheaper item’s sticker is peeled off and placed on top of a sticker on different, more expensive items. The “pass around” is where the customer takes the item around the scanner without actually scanning the item and places it on the conveyor belt. The customers are taking self-checkout stands to a whole new level where tricks such as the “pass around,” the “weight abuse” and “the switcheroo” are being used to steal grocery items. Completed by criminologists, the survey found that of $21 million in sales, almost $850,000 of items were never scanned and purchased. More than 50 percent of the admitted thieves said they chose to steal because store security was weak.Ī 2015 audit of 1 million self-checkout transactions in a year’s period is also eye-opening. Among this group, 20 percent said they had stolen at the self-checkout line. ![]() Voucher Codes Pro, an Internet coupons company, surveyed 2,634 people. This love of self-checkout convenience must be balanced with the harsh truth that many people who enter your store have designs to steal products, cutting into the store’s bottom line and increasing prices for honest customers. How Customers Steal with Self-Checkout KiosksĬustomers enjoy the freedom of going at their own speed when checking out, without a store employee hurrying them through the process, studies find. Have you ever used the self-checkout and thought to yourself how easy you could to trick the system? Well, if you haven’t, someone else has and is now turning those thoughts into a reality. Self-checkout stands certainly benefits customers, but perhaps in ways that are different than the company originally intended.Ī new wave of self-checkout theft has been taking place and could be happening right in front of you. ![]() Many grocery stores these days have adopted self-checkout stands to help speed up and enhance customers’ shopping experiences. Be aware of different methods thieves may use, and take extra security measures with IT Retail to prevent theft. They can also enable customers to steal products, and make it difficult for grocers to manage their finances. Self-checkout Kiosks save grocers time and money and give customers more convenience and flexibility. ![]()
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